1, exchange

(1) Within 7 days after receiving the goods, if you find that the goods have quality problems, or dirty, broken, broken, damaged, etc., you need to exchange goods, please contact the customer service of Muse by phone, email or fax. Inform the order number of the replacement, the name of the product, the reason for the replacement, and other information.

(2), your replacement goods will be delivered within one week

2, return

(1), return: within 7 days of receiving the goods (subject to the local postmark), if you find that the goods received are damaged or defective, ask for a return, we will handle it for you free of charge according to your requirements. .

(2) Before handling the return, please contact the customer service of Muse by telephone, E-mail or fax to inform the return order number, product name, reason for return and other information.

(3) Please mail the goods to be returned to Muse. If the purchased goods have gifts or open invoices, please send the gifts and invoices together.

(4), when you receive the returned goods at Muse, and if there is no man-made damage to the goods, you can return the goods within one week. After consultation with you, with your consent, the payment will be left in your virtual account with Muse or returned to your bank card (or the refund address you requested). If the payment is made in the purchase price (or coupon, shopping voucher), this part of the payment will be re-deposited into your virtual account in Muse for your next purchase.

Please note that when there are some small items to be returned, please do not carry them in the letter to avoid loss and cause unnecessary loss to the user.